At IMaestri Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or engage with our services.

By using our website or providing us with your information, you agree to this policy.

1. Information We Collect

We collect personal information only when it is voluntarily provided.

1.1. Personal Information

• Name, email address, phone number, or company details when you contact us or request information.

• Any other information you choose to share with us directly.

1.2. Website Data & Analytics (Framer) We use the built-in Framer Analytics to understand how our site is used. This system is designed to be privacy-friendly:

• No personal data is collected or stored. The system collects anonymous data such as browser type and page visits.

• To count unique visitors, Framer Analytics immediately anonymizes your IP address and user agent using a rotating daily secret (salt). This anonymized data cannot be traced back to you.

2. The Legal Basis for Processing Your Information

As a UK-based company serving global clients, we process your personal data under the following legal bases required by GDPR and UK data protection law:

Purpose of ProcessingLegal BasisTo respond to your inquiries (forms, emails)Contractual Necessity (Steps taken at your request prior to entering a contract) or Legitimate Interest (Responding to customer and business inquiries)To improve our website and communicationsLegitimate Interest (Improving our services and user experience)To comply with legal requirementsLegal Obligation (Such as tax or regulatory compliance)Export to Sheets

3. How We Use Your Information

We use your information to:

• Respond to your inquiries or messages.

• Provide information about our projects or services.

• Improve the functionality and user experience of our website.

• Comply with any legal requirements applicable to the UK.

We do not use your personal data for targeted advertising or sell it to third parties.

4. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The criteria used to determine the retention periods include:

• The length of time we have an ongoing relationship with you (e.g., if you are an active client).

• Whether there is a legal obligation to which we are subject (e.g., specific tax laws requiring us to keep records for a set period).

• Whether retention is advisable in light of our legal position (such as applicable statutes of limitation).

5. Sharing and International Transfer of Your Information

5.1. Sharing Your Data We only share your data if:

• Required by law.

• Needed to respond to your requests using third-party service providers (e.g., email hosting, website hosting). We ensure any partners we work with follow strict data protection standards.

5.2. International Data Transfers IMaestri Group is based in the United Kingdom (UK). Our website hosting and services, such as Framer, use third-party infrastructure hosted in the United States (US).

When we transfer data outside the UK and European Economic Area (EEA), we ensure a high level of protection is afforded to it by implementing appropriate safeguards, such as relying on adequacy decisions or the use of Standard Contractual Clauses (SCCs) or the UK Addendum.

6. Data Security

We take reasonable technical and organizational steps to protect your information, including administrative and technical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security. Please avoid sending highly sensitive personal data through unencrypted communication channels.

7. Cookies

Our website primarily uses cookies that are strictly necessary for the site to function (essential cookies) and cookies used by Framer Analytics for the anonymous usage statistics described in Section 1.2.

You can manage or disable cookies in your browser settings.

8. Your Rights

Depending on your location (especially the UK and EEA), you have specific rights regarding your personal data:

• Right of Access: Request a copy of the data we hold about you.

• Right to Rectification: Ask for corrections to inaccurate or incomplete data.

• Right to Erasure (Right to be Forgotten): Ask for your data to be deleted where there is no good reason for us to continue processing it.

• Right to Restrict Processing: Ask us to temporarily halt the processing of your data.

• Right to Data Portability: Request that we transfer your data to you or a third party in a structured, commonly used format.

• Right to Object: Object to the processing of your data based on our legitimate interests.

• Right to Lodge a Complaint: You have the right to lodge a complaint with your relevant supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK.

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact: finn@imaestrigroup.com